Shipping policy
SHIPPING POLICY
Thank you for shopping with Vitalean.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment has been successfully received and verified.
SHIPPING TIMES
Estimated delivery times are as follows:
• United States: 7–10 Business Days
• Canada: 7–12 Business Days
• Europe: 7–10 Business Days
• Australia & New Zealand: 8–14 Business Days
• Rest of the World: 10–20 Business Days
Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
TRACKING INFORMATION
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking details.
CUSTOMS, DUTIES & TAXES
Customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information. Vitalean is not responsible for packages delayed or lost due to incorrect addresses provided at checkout.
LOST OR DELAYED PACKAGES
If your package is delayed beyond the estimated delivery timeframe or appears to be lost, please contact us at:
Our support team will assist you as quickly as possible.
CONTACT US
For shipping-related questions, please contact:
Email: vitalean@outlook.com
Store Name: Vitalean